COVID-19 Operating Procedures
In line with current government guidelines we have taken the appropriate steps to ensure the continued safety of our customers and colleagues. Key points outlined below:
We appreciate your co-operation at this time. If you have any questions, please speak with a member of staff.
In line with current government guidelines we have taken the appropriate steps to ensure the continued safety of our customers and colleagues. Key points outlined below:
- Pre-booked Games – We request that all games are pre-booked. Walk-ins accepted (book online on arrival) subject to availability.
- Reduced Capacity – Fewer players equals more space, our games are limited to 18 players.
- Social Distancing - Each household / social bubble should socially distance from each other and avoid mixing
- . We have a large 3 floor arena which offers plenty of space for you to enjoy your game whilst keeping a safe distance from other players. Our reception area has relevant signage, markings and group zones to help maintain good social distancing habits.
- Face Coverings – Face coverings are mandatory for visitors who are able to wear them (under 11's exempt) within the reception areas. You may remove your mask whist playing in the arena. You’ll see our team members wearing face shields.
- Enhanced Cleaning – Laser Tag equipment is sanitized between each use. An enhanced cleaning routine is in place to ensure high-touch areas (such as toilets, door panels, tables, chairs, and arcade machines etc.) are cleaned regularly.
- Sanitization Stations – We request that you wash / sanitise your hands before and after play.
- Showing Symptoms – If anyone in your group is showing symptoms please stay at home, we’re happy reschedule your booking for a future date.
- Package Enhancements – Some packages and special offers (including day passes) are currently unavailable.
We appreciate your co-operation at this time. If you have any questions, please speak with a member of staff.